All orders may take up to 3 working days to be delivered to your doorstep and will be dispatched via TCS. Also soon after you place the order you will receive a tracking number to keep an eye on your product process for delivery.
Moreover, products will only be ready for delivery after phone verification and it is the customers’ responsibility to provide us with the correct address and phone number if they need the product on time.
The store accepts payments via
- Credit card
- Debit card
- Bank Transfer &
- Cash on Delivery
At Hawkwear we aim to satisfy our customers to our level best causing no delays from our end other than natural causes and national holidays.
Return and exchange policy
We provide our customers with the facility to return and exchange any of our product within 14 days of purchase without any questions. Only requirement is that the product is unworn with original tags and packing and receipt.
You can either return or exchange through post or you can visit our outlet in Bahria Town Rawalpindi with your product and receipt and we will be pleased to entertain you.
For instance a customer wants to cancel its order, they can do it until its not been sent out for delivery. Once its out for delivery then the policy of return and exchange will apply.